How satisfied are you with this response? It does not appear that the system recognizes your audio hardware. I have posted an update on audio issues for Build I have the same question 3. Thanks for marking this as the answer. Thanks for your feedback, it helps us improve the site. Hi John W, Thanks for your answer.

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Anyway I installed the driver from this link: After I installed the preview I tried with the driver I adrock had and it worked on the first try. I’m just trying to inform you about an issue that could potentially affect many users I’ve never taken English lessons, I’m sorry about any misspells and grammatical errors.

You can download audio drivers for your motherboard directly from ASRock here. It happened while gaming, but also while watching videos, etc any sounds. In device manager, choose one of the unknown software devices.

Asrock N68-S UCC VIA HD Audio Driver 7500F_HDMI for Win7

Did this solve your problem? However, I’ve had to start multiple times the Windows Audio service, which as far as I am aware, should be on by default, and should not be turning off.

You can see my update here: I didn’t get to try the drivers you sent me because I forgot all about it. Any ASRock employees able to help me please?

Thanks for your feedback, it helps us improve the site. ZequiXV Replied on January 25, Thanks for marking this as the answer. This thread is locked. Can you see if that solves the problem? And as you said, W10 doesn’t seem to recognize my on-board audio.

ASRock N68-GE, Sockel AM2+, AMD Motherboard

It is not the on-board audio. Whit Taylor Replied on March 10, You can follow the question or vote as helpful, but you cannot reply to this thread.

I don’t know what the problem is, so please, if your product actually works, and can be configured in a stable way, then help me. As always, please let us know sohnd you run into problems, and thanks for continuing to test Windows 10! In reply to ZequiXV’s post on January 25, I have now installed the latest drivers right from the VIA soynd for the audio chipset of my motherboard listed in the manual. But it also happens any other place. I think that screenshot shows everything I was trying to explain, in case my English is not clear enough.

When you reinstall, please try the drivers from the link I sent, and let me know whether it assrock your audio issues.

ASRock > NS3 UCC

Choose the most recent Realtek driver dated You can try the Realtek support site or the site of the motherboard manufacture. Troubleshooting does nothing, manually installing the latest drivers does nothing as well.

The time now is I did get blue screens of death, instant PC shutdowns, and complete system freezes, all due to this error of sound driver. Hi John W, Thanks for your answer.


It does not appear that the system recognizes your audio hardware. Install, ignoring the usual warning.

This will re-enable your PC speakers and microphone.